English Listening Practice

Practice your English listening skills by transcribing the sentences you hear and comparing how close you were.

Posted by Editorial Team on 06:28 in Lee Peace, Listening

Techniques to improve listening skill

To be successful at their job, internal auditors must be able to write, speak, and listen effectively. Of these three skills, effective listening may be the most crucial because auditors are required to do it so often. Unfortunately, listening also may be the most difficult skill to master.

Effective listening is challenging, in part, because people often are more focused on what they're saying than on what they're hearing in return. According to a recent study by the Harvard Business Review, people think the voice mail they send is more important than the voice mail they receive. Generally, senders think that their message is more helpful and urgent than do the people who receive it.

Additionally, listening is difficult because people don't work as hard at it as they should. Listening seems to occur so naturally that putting a lot of effort into it doesn't seem necessary. However, hard work and effort is exactly what effective listening requires.

Internal auditors must listen to explanations, rationales, and defenses of financial practices and procedures. They are constantly communicating with fellow employees whose backgrounds range from accounting to finance to marketing to information systems. In addition, explanations by fellow employees of any "unusual" practices often pose a significant challenge to an internal auditor's listening skills. Auditors can use the following techniques to improve these skills.

1. CONCENTRATE ON WHAT OTHERS ARE SAYING. When listening to someone, do you often find yourself thinking about a job or task that is nearing deadline or an important family matter? In the middle of a conversation, do you sometimes realize that you haven't heard a word the other person has said? Most individuals speak at the rate of 175 to 200 words per minute. However, research suggests that we are very capable of listening and processing words at the rate of 600 to 1,000 words per minute. An internal auditor's job today is very fast and complex, and because the brain does not use all of its capacity when listening, an auditor's mind may drift to thinking of further questions or explanations rather than listening to the message at hand. This unused brainpower can be a barrier to effective listening, causing the auditor to miss or misinterpret what others are saying. It is important for internal auditors to actively concentrate on what others are saying so that effective communication can occur.

2. SEND THE NONVERBAL MESSAGE THAT YOU ARE LISTENING. When someone is talking to you, do you maintain eye contact with that person? Do you show the speaker you are listening by nodding your head? Does your body language transmit the message that you are listening? Are you leaning forward and not using your hands to play with things? Most communication experts agree that nonverbal messages can be three times as powerful as verbal messages. Effective communication becomes difficult anytime you send a nonverbal message that you're not really listening.

3. AVOID EARLY EVALUATIONS. When listening, do you often make immediate judgments about what the speaker is saying? Do you assume or guess what the speaker is going to say next? Do you sometimes discover later that you failed to interpret correctly what the speaker was telling you? Because a listener can listen at a faster rate than most speakers talk, there is a tendency to evaluate too quickly. That tendency is perhaps the greatest barrier to effective listening. It is especially important to avoid early evaluations when listening to a person with whom you disagree. When listeners begin to disagree with a sender's message, they tend to misinterpret the remaining information and distort its intended meaning so that it is consistent with their own beliefs.

4. AVOID GETTING DEFENSIVE. Do you ever take what another person says personally when what her or she is saying is not meant to be personal? Do you ever become angry at what another person says? Careful listening does not mean that you will always agree with the other party's point of view, but it does mean that you will try to listen to what the other person is saying without becoming overly defensive. Too much time spent explaining, elaborating, and defending your decision or position is a sure sign that you are not listening. This is because your role has changed from one of listening to a role of convincing others they are wrong. After listening to a position or suggestion with which you disagree, simply respond with something like, "I understand your point. We just disagree on this one." Effective listeners can listen calmly to another person even when that person is offering unjust criticism.

5. PRACTICE PARAPHRASING. Paraphrasing is the art of putting into your own words what you thought you heard and saying it back to the sender. For example, a subordinate might say: "You have been unfair to rate me so low on my performance appraisal. You have rated me lower than Jim. I can do the job better than him, and I've been here longer." A paraphrased response might be: "I can see that you are upset about your rating. You think it was unfair for me to rate you as I did." Paraphrasing is a great technique for improving your listening and problem-solving skills. First, you have to listen very carefully if you are going to accurately paraphrase what you heard. Second, the paraphrasing response will clarify for the sender that his or her message was correctly received and encourage the sender to expand on what he or she is trying to communicate.

6. LISTEN (AND OBSERVE) FOR FEELINGS. When listening, do you concentrate just on the words that are being said, or do you also concentrate on the way they are being said? The way a speaker is standing, the tone of voice and inflection he or she is using, and what the speaker is doing with his or her hands are all part of the message that is being sent. A person who raises his or her voice is probably either angry or frustrated. A person looking down while speaking is probably either embarrassed or shy. Interruptions may suggest fear or lack of confidence. Persons who make eye contact and lean forward are likely exhibiting confidence. Arguments may reflect worry. Inappropriate silence may be a sign of aggression and be intended as punishment.

7. ASK QUESTIONS. Do you usually ask questions when listening to a message? Do you try to clarify what a person has said to you? Effective listeners make certain they have correctly heard the message that is being sent. Ask questions to clarify points or to obtain additional information. Open-ended questions are the best. They require the speaker to convey more information. Form your questions in a way that makes it clear you have not yet drawn any conclusions. This will assure the message sender that you are only interested in obtaining more and better information. And the more information that you as a listener have, the better you can respond to the sender's communication.

Posted by Editorial Team on 18:59 in Lee Peace, Listening

How to Be A Good Listener: Good Listeners: Active Listening

Active listening is about paying attention and actively trying to understand what is being said. Use active listening to become a good listener with tips from a communications specialist in this free video on communications, dialog and conversations.

Posted by Editorial Team on 07:08 in Lee Peace, Listening

How to Hear English Everywhere

Two simple definitions

* to hear: to receive sound with the ears
* to listen: to try to hear

You are very good at languages. That's obvious, because you already speak one language very well - your own! And if you can learn and speak one language well, then you can certainly learn and speak one or more other languages.

But did you ever ask yourself: "How did I learn my own language?" In fact, you never really "learned" it at all - you just started speaking it. One day, when you were about two or three years old, you started speaking your language. A few words at first, not full sentences. But you spoke. And very soon you made progress without even thinking about it. It was like magic!

But it wasn't magic. It was the result of hearing. For two to three years before you spoke, you heard people speaking your language all day, and maybe all night. You heard people speaking your language. Maybe you listened to people, but more importantly you heard. them. Then, as if by magic, you started to speak. All that hearing was necessary for you to start speaking. For two to three years words went IN to your head. Then words came OUT of your head! That is why hearing (and listening to) English as much as possible is so important to you now. The more English you put in, the more you'll get out!

So how can you hear a lot of English when you're not in an English-speaking country or family? Fortunately, there are many ways of hearing English in almost all countries of the world.

Radio

You can receive English language radio in most countries. Two of the best international networks are the BBC World Service and Voice of America. Both of them have special programmes for learners of English. You can find information about times and frequencies for your country on their web sites. Click here for links to radio stations.
Television

TV is an excellent resource for hearing and listening to English. The pictures help you understand what is being said. If you don't have access to English-language TV, you may be able to watch TV on Internet.
Internet

It is now a lot easier to hear English by Internet. If you're reading this at your computer, you can probably listen to some English-language radio news right now, without even moving! To be able to listen to radio on the Internet, you'll need to have special software called a "player" installed in your computer. Most sites work with two players - the RealPlayer from RealNetworks and the Windows Media Player from Microsoft. Don't worry. Both these players are free and you may already have them installed on your computer.

Music/songs

Songs in English are everywhere, even on foreign-language radio and TV stations. Listen to them often. Buy some cassettes or CDs, or make recordings, and try to write the words for an entire song. But choose one that is not too difficult. That means it should be reasonably slow, and with real words sung clearly. Some pop songs are very unclear and are difficult even for native English-speakers to understand fully!
Cinema

Outside the English-speaking world, many large cities have cinemas that show films in English, usually with sub-titles. Make it a habit to go to these films. If you need to read the sub-titles, at least you'll be hearing English even if you don't understand it.

Video

Video has one really great advantage. You can play it again . . . and again. You can use video to watch film cassettes that you buy or borrow. If there are sub-titles, you can cover them with paper (which you can remove if you really don't understand after listening several times). And you can use video to record programmes from television and then watch them several times to improve your understanding.

Friends

Try to make friends with English-speaking people so that you can practise your English through conversation. Of course, this will practise your speaking as well as your listening. And if you don't have a lot of time to go out and meet people, at least you can chat a little by telephone.

Finally, don't worry if you don't understand everything you hear. Hearing comes first! Understanding comes next!

Posted by Editorial Team on 06:02 in Lee Peace, Listening

The Three Basic Listening Modes

Competitive or Combative Listening happens when we are more interested in promoting our own point of view than in understanding or exploring someone else’s view. We either listen for openings to take the floor, or for flaws or weak points we can attack. As we pretend to pay attention we are impatiently waiting for an opening, or internally formulating our rebuttal and planning our devastating comeback that will destroy their argument and make us the victor.

In Passive or Attentive Listening we are genuinely interested in hearing and understanding the other person’s point of view. We are attentive and passively listen. We assume that we heard and understand correctly. but stay passive and do not verify it.

Active or Reflective Listening is the single most useful and important listening skill. In active listening we are also genuinely interested in understanding what the other person is thinking, feeling, wanting or what the message means, and we are active in checking out our understanding before we respond with our own new message. We restate or paraphrase our understanding of their message and reflect it back to the sender for verification. This verification or feedback process is what distinguishes active listening and makes it effective.

Posted by Editorial Team on 22:06 in Lee Peace, Listening